Last updated: 29 de abril de 2026
This Privacy Policy explains how Sónia Guerreiro Nunes da Costa, trading as I Tuk a Tour (“we”) collects and uses personal data when you use this website or book a tour. We comply with the General Data Protection Regulation (GDPR) and applicable Portuguese law.
Controller: I Tuk a Tour (Sónia Guerreiro Nunes da Costa)
NIF: 201258064
Operating area: Lisbon, Portugal
Contact: info@itukatour.com | +351 966 017 803
1. What Data We Collect
We may collect:
- Identity & contact data: name, email, phone number
- Booking data: tour selected, date/time, participants, pick-up details (if applicable)
- Payment confirmation: transaction status and references (we do not store full card details)
- Technical data: IP address, device type, browser type, cookies
- Anti-fraud/security data: including CAPTCHA verification results, where applicable
2. Why We Use Your Data (Legal Bases)
We process data to:
- Provide and manage your booking (contract performance)
- Communicate booking details and support (contract performance)
- Prevent fraud and protect the website (legitimate interests)
- Meet legal/accounting obligations (legal obligation)
- Send marketing communications only if you opt-in (consent)
3. Payments
Payments are processed by Stripe and/or PayPal, who may process personal data as independent controllers for payment transactions. Please consult their privacy policies for details.
4. Sharing Your Data
We do not sell your data. We may share data only when necessary with:
- Payment providers (Stripe, PayPal)
- Email/communication tools used to deliver booking information
- Accounting/legal services where required by law
5. Data Retention
We keep personal data only for as long as needed to provide services and meet legal obligations. Booking and invoicing records may be retained for legally required periods.
6. Your Rights (GDPR)
You may request:
- Access, correction, deletion
- Restriction or objection to processing
- Data portability (where applicable)
- Withdrawal of consent (where processing is based on consent)
To exercise your rights, contact: info@itukatour.com
7. Cookies
We use cookies necessary for website functionality and (optionally) to understand website performance. See our Cookie Policy for details.
8. Security
We use reasonable technical and organizational measures to protect your data. No system is 100% secure, but we work to prevent unauthorized access.
9. Complaints
You also have the right to lodge a complaint with the Portuguese supervisory authority (CNPD).
